Questions

The things people ask first.

Straight answers about what you get, what you provide, and what happens after you get in touch.

What is My Shop Window™?

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One professional page at your own address — myshopwindow.co.uk/your-business — that shows who you are and what you do, then sends people wherever you already sell, book or take enquiries. It isn't a website you have to maintain, and it doesn't replace Etsy, Instagram or your booking system. It sits in front of them.

Who is it for?

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Independent businesses whose work already happens somewhere else: makers and Etsy sellers, market and mobile traders, hairdressers and therapists, photographers, authors, musicians and DJs, wedding suppliers, trades, podcasters and local services. If people already buy from you, book you or follow you, a Shop Window gives all of that one address.

What can I include?

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Your business name, a headline and introduction, your story, photographs, the things you make or offer, testimonials, and every link that matters — shops, marketplaces, booking pages, social accounts, WhatsApp, email and phone. How much of that you can include depends on the package you choose.

Can I use my own images?

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Yes. Your own photographs are always best, and your window is built around them. If your photographs need tidying or cropping, we handle that as part of building the window.

Can I include all my social links?

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Yes. Links are grouped by what they do — where to buy, where to book, how to get in touch, and where to follow — so a customer lands on one page and immediately knows where to go next.

Can I request changes?

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Yes. You can update your own content whenever you like from your account — words, photographs, products and links. The design itself is ours to look after, which is what keeps every window looking professional.

How does approval work?

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Nothing goes public until you've seen it. Your window sits as a private draft while you check it, and only opens at your address once you're happy with it.

What happens after I enquire?

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We read your enquiry and reply by email to talk through the package and what should go in your window. Then you send your words, photographs and links, we build it, you approve it, and it opens.

Is there a monthly subscription?

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The package prices shown are for the Shop Window itself, not a monthly plan. Because enquiries are being handled personally at the moment, we confirm exactly what you'll pay and when in writing before anything is agreed.

Is payment live yet?

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No. Online payment isn't switched on. Nothing is charged through this website and no card details are collected anywhere on it. Enquiries are handled manually and payment is arranged directly with you once we've agreed what you need.

Do I need a website already?

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No. A Shop Window works whether you have a website or not. If you already have one, your window can point to it. If you don't, your window becomes the professional address you send people to.